FAQ
Frequently Asked Questions
Our Cars & Drivers?
We have all comfortable 4×4 cars. These cars are perfectly designed to drive in the desert and make your journey as comfortable as possible.
Our Drivers are professionals in the United Arab Emirates and all personally selected.
They have a lot of knowledge about the cities and locations. We would describe them as friendly English Guides.
Private Cars / Group Tours?
You can book a private car for your preferred tour. Private cars are highly requested during the Covid-19 period.
For requests and price enquiries Contact Us.
You can book group tours with us. We can arrange bus tours or private cars for your group, ask us for the special group rates.
What to Wear / Food Allergies?
We advise to wear comfortable clothes and bring some warm clothes as the desert can cool down in the evening.
There is a wide ranging international buffet which offers vegan and many other options. All the food in the camp is Halal.
Payments?
We are a pay as you go company, you can pay upon arrival by cash. Card payments are on special request as not all drivers have a payment terminal on board.
If you wanna pay by card please keep in mind that there will be additional 5% VAT and 5% bank service fee.
Cancelations?
Cancelations are free of charge 24 hours before the tour date. In case of any cancelations shorter than 24 hours prior to the booking the charges are
50% of the total tour amount. In case of a no show, whole tour amount is due to pay. When failing to make the payment, legal steps will be taken.
There is a wide ranging international buffet which offers vegan and many other options. All the food in the camp is Halal.
Quad/ Buggy Ride?
Quad bike or Buggy ride is at your own risk. In case of any accidents/damage, it will be at your own responsibility. Please drive safe and carefully.
Can we find or tag you at Social Media Channels?
on our channels as well. You can find all our social media links in the social bar on top or at the bottom of this page.
We’re looking forward to see your posts.
Can I write a review for your company?
Yes, you can find our review page on Tripadvisor or Google and leave your review behind.